RESOURCES

SiteOps is committed to empowering our customers with the resources they need to thrive. With comprehensive tools, expert guidance, and ongoing support, we make sure you have everything you need to simplify operations and drive success.

Implementation & Support

End-to-end intelligent solutions tailored to optimize every facet of your operations.

IMPLEMENTATION

  • Experience a seamless onsale
  • Prince2 Project Planning Process
  • Data Migration From Legacy Systems
  • Access Control Configuration Process
  • Website Creation & Integration
  • API integration with your business
  • Comprehensive Training
  • End to End Go Live Support

SUPPORT

  • 24 Hour Support
  • Remote Access To All Client Sites
  • Knowledge Base & Video Guides
  • Marketing Support
  • Thermal Printer & Hardware Support
  • Support Case Management System
  • Users & permissions management
  • Service Level Agreement
  • QA & Testing
  • Multi Lingual

Resilience & Security

Is SiteOps Reliable and Scalable?

Businesses rely on resilient systems

Scalable to handle any size on-sale

AWS physical & environment security

Fully redundant uninterruptible power

Data replication across data centers

 Automatic failover - no downtime

 Amazon Web Services (AWS) hosted

 Fire detection and suppression

Is SiteOps Secure?

PCI Level 1 Compliance

Accept ALL global credit card types

All data is processed securely

 Annual independent verification

PCI Point-to-Point Encryption (P2PE)

The latest payment security solution

Card info stored indecipherably

Prevents hacking and fraud

Does SiteOps have EMV Integration

EMV | Accept in-person card orders

Increases protection against fraud

Encryption between device & SiteOps

Ingenico devices fully integrated

Accept contactless EMV payments

Refund EMV payments remotely

Is SiteOps GDPR compliant?

SiteOps is fully GDPR compliant

SaaS solution runs in the cloud.

Hosted by Amazon Web Services

Protected from DDoS by Cloudflare.

Servers run through a NAT gateway

Backup by VPN in secure CIDR block.

Legal Resources

Privacy Policy

1. Introduction

As part of our mission to provide the world with “One System for Everything”, TicketLord Limited T/A Flowte and its affiliates, including Flowte Holdings Limited, Flowte Limited and Flowte Inc. (USA), (collectively, “Flowte”) collect and process a lot of information. This Privacy Policy is intended to help you better understand how we collect, use and store your personal information — whether you are a merchant or end user that uses Flowte’s products, applications or services (together, the “Services”), a customer that shops at a store using our technology, a participant in Flowte’s “Partners” program, or whether you’re simply visiting this website. By using any of Flowte’s Services, or by dealing with a merchant using Flowte’s Services, you are agreeing to the terms of this Privacy Policy and, as applicable, the Flowte Terms of Service.

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our privacy practices or for other operational, legal, or regulatory reasons. If we make material changes to this Privacy Policy, we will give you notice of such changes by posting the revised policy on this Website, and where appropriate, by other means. By continuing to use this Website or the Support Service after these changes are posted, you agree to the revised policy.

Terms of Service

Who We Are

Welcome to Flowte! We are an ecommerce and business management platform dedicated to providing the world with “One System for Everything” Through our platform, mobile apps and services, we enable people all over the world to run their lives and businesses more efficiently
Flowte Application Terms of Service

By signing up for the Flowte services or any of the services of TicketLord Limited T/A Flowte. or its affiliates (“Flowte”) you are agreeing to be bound by the following terms and conditions (“Terms of Service”). The services offered by Flowte under the Terms of Service include various products and services to help you sell goods and services to buyers, whether online (“Online Services”), in person (“POS Services”), or both. Any such services offered by Flowte are referred to in these Terms of Services as the “Services”. Any new features or tools which are added to the current Services shall be also subject to the Terms of Service. You can review the current version of the Terms of Service at any time at https://www.Flowte.com/terms. Flowte reserves the right to update and change the Terms of Service by posting updates and changes to the Flowte website. You are advised to check the Terms of Service from time to time for any updates or changes that may impact you.

You must read, agree with and accept all of the terms and conditions contained in this Terms of Service agreement, including Flowte’s Acceptable Use Policy (“AUP”) and Privacy Policy before you may become a Flowte user.

Everyday language summaries are provided for convenience only and are not legally binding. Please read the “Terms of Service” for the complete picture of your legal requirements. By using Flowte or any Flowte services, you are agreeing to these terms. Be sure to occasionally check back for updates.

What People Say About Us

FabuFit

“Amazing service. Can’t wait to find out what’s next!”

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